Market Outlook
The global market for airport interactive kiosks is projected to grow from USD 2.285 billion in 2024 to USD 5.791 billion by 2035 at a CAGR of 8.82%.

Industry Overview
Key forces driving this growth include soaring air passenger traffic, strong investments in smart airport infrastructure, rising demand for self-service and contactless solutions, and regulatory support worldwide. MRFR highlights how airports are under pressure to enhance passenger experience and streamline operations which interactive kiosks fulfil.

Regional Dynamics
According to MRFR:

  • North America leads the market, valued at around USD 0.9 billion in 2023 and projected to reach USD 1.8 billion by 2032.
  • Europe was around USD 0.7 billion in 2023 and expected to increase to USD 1.4 billion by 2032.
  • Asia-Pacific (APAC) was a smaller base (~USD 0.3 billion in 2023) but shows strong potential, forecast to reach ~USD 0.8 billion by 2032.
  • South America and Middle East & Africa (MEA) were each around USD 0.1 billion in 2023, projected to grow to USD 0.3 billion and USD 0.2 billion respectively by 2032.

This regional breakdown emphasises that while developed markets are mature, emerging regions (particularly APAC) represent major growth opportunities.

Key Players
Leading suppliers like KIOSK Information Systems, Diebold Nixdorf, Zebra Technologies, NCR Corporation, SITA, Toshiba, Xerox and Kaba are active globally. Their strategies include localisation, partnering with regional airports, and scaling deployment in growth markets.

Segmentation Growth

  • By Application: Check-in kiosks remain the backbone of the market, with information kiosks growing fastest.
  • By Component: Hardware remains large share; however, software growth is fastest as application functionalities increase.
  • By End Use: Airports dominate in volume, airlines are fastest-growing as they adopt kiosks for their operations.
  • By Functionality: Self-service holds the largest share; assistive tech is fastest-growing as disability access and inclusive design become priorities.

Closing Thoughts
For companies looking to tap into the airport interactive kiosk market, focusing on emerging geographies (APAC, South America, MEA), offering software-rich kiosks with multilingual, biometrics and analytics, and positioning around the check-in & wayfinding segments will be key to capturing growth.